Why didn't I receive an SMS code?

If you don’t receive your SMS verification code during Set Your Vector registration, check the following:

• Check your phone number. Make sure it was entered correctly and that your phone can receive text messages.
• Allow time for delivery. Wait a few minutes, then request a new code if that option is available.
• Check your number’s eligibility. SMS verification is currently available only for phone numbers registered in the United States or Canada.

If your phone number is registered outside the US or Canada, use TOTP (Time-Based One-Time Password) with an authenticator app, such as Google Authenticator.

If you have already added an ineligible phone number to your account, the quickest resolution is to create a new account, leave the phone number blank, and set up TOTP.

Updated on: 25/09/2026